Inclusion Ambassadors: Language and Communication Guide
“Be kind and respect each other”
Inclusion Ambassadors: Language and Communication Guide
An Inclusion Ambassadors resource to support your understanding on how young people with additional support needs want people to speak to them and why this is important.

This is the Inclusion Ambassadors’ language and communication guide for pupils and staff in schools.
The group want to make school a more inclusive place for young people with additional support needs. A big part of this is raising awareness and improving understanding of what they need.
We have created this guide in collaboration with the Ambassadors, who have provided the examples used throughout. It is a resource for both children, young people and the adults who work with them. Its intention is to support understanding on how pupils with additional support needs want people to speak to them. It also shares why the group think this is important.
This guide covers the following topics:
- how young people with additional support needs want people to speak to them
- why is using the right language important
- the impact of poor communication.
We would encourage staff to use this guide for their own learning and development and as a reflection on how communication happens in their classrooms.
There are also series of activities that accompany this guide. They are designed to be carried out with the children and young people you work.
We hope this Inclusion Ambassadors guide will be used as a tool to stimulate further discussion between staff and pupils about how the language used and the ways you communicate can be better and more inclusive.
Find out more…

Inclusion Ambassadors
The Inclusion Ambassadors are a group of children and young people from across Scotland with a range of additional support needs.

Building a network of Inclusion Ambassadors
Meaningful participation and engagement of young people with additional support needs: Resources for Education, Learning & Support. In partnership with Children in Scotland, Enquire has been supporting the Inclusion Ambassadors

Inclusion Ambassadors: Supporting Effective Transitions
This Inclusion Ambassadors resource is a set of reflective questions for adults supporting pupils as they prepare to leave school. The Inclusion Ambassadors first discussed transitions from school across a