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Enquire Helpline

Advice about additional support for learning during the coronavirus outbreak

Our helpline is open to respond to written enquiries – please fill out the form below and we will reply as soon as we can.

We are working hard to reopen our telephone helpline and will update this page as soon as we can take calls again.

We know that many of you will have questions about how the changes in law and school closures will affect your child’s education and additional support during the coronavirus outbreak. We may not be able to answer all your questions straight away, but we will do our best to find the answers for you.

You can also visit the ‘Coronavirus and additional support for learning‘ section of our website for the latest updates on how the changes in law during the outbreak affect the education of children and young people with additional support needs.

We are only able to respond to enquiries that are about the education of children with additional support needs. For general information or advice about coronavirus, the NHS Inform and Scottish Government websites are the most up to date and important places to look.

If you are a pupil you can visit our Reach website which has lots of information to help if you are worried about school.



Data protection

To find out about how we collect, use and store your personal information, you can read our helpline privacy statement.


If you have any concerns or complaints about our service, please call us on 0345 123 2303, email us at info@enquire.org.uk or write to us at the address below. Please see our complaints procedure for more information.

Office contact details

Admin: 0131 313 8800
E-mail: info@enquire.org.uk

Children in Scotland
Rosebery House
9 Haymarket Terrace
EH12 5EZ

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