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Enquire Helpline

0345 123 2303

If you live in Scotland (or are moving to Scotland):

Call the helpline for advice about additional support for learning in Scotland’s schools. Our helpline staff will listen to your concerns, explain your child’s rights to additional support and provide advice about working with your child’s school. We can also provide advice and information about additional support for learning to people working with children and families.

Write to us using the enquiry form below.

If you are a pupil you can also get in touch with us for advice about the support you get at school. You can also visit our Reach website which has lots of helpful information about what to do if you are struggling at school.

Summer holiday opening hours

The helpline is open Mondays, Wednesdays and Fridays from 1st July to 9th August. You can also leave a message for us on other days and we will get back to you as soon as we can. We respond to enquiries in the order we receive them.


Call charges

Calls from a landline to 0345 numbers typically cost up to 9p per minute, while calls from a mobile phone can vary from free to 55p per minute. If cost is an issue for you, please let us know and we will call you back.

Data protection

To find out about how we collect, use and store your personal information, you can read our helpline privacy statement.


If you have any concerns or complaints about our service, please email us at info@enquire.org.uk or write to us at the address below. Please see our complaints procedure for more information.

Helpline enquiry form

Office contact

​Admin 0131 313 8800
Fax 0131 337 5050
E-mail info@enquire.org.uk

Children in Scotland
Rosebery House
9 Haymarket Terrace
EH12 5EZ

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