I found the staff I spoke to extremely helpful, understanding and sympathetic. Out of all the helplines I phoned with regard to my son, Enquire were by far the most helpful and the easiest to talk to openly.
Factsheet 12: Resolving disputes using independent adjudication
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Under the law, disagreements about the support provided for a child with additional support needs can be resolved through independent adjudication when other procedures for resolving disagreements have failed. This factsheet explains the process and when and how it should be used.
Last updated: 10/04/14