I was very impressed with the professionalism of the service and literature and extremely grateful for the advice provided. In our case, the [Enquire] Helpline helped to secure a positive outcome from the local authority for our child, together with a commitment to the revision of the authority’s policy.
Factsheet 12: Resolving disputes using independent adjudication
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Under the law, disagreements about the support provided for a child with additional support needs can be resolved through independent adjudication when other procedures for resolving disagreements have failed. This factsheet explains the process and when and how it should be used.