Enquire allowed me to understand what my child was entitled to educationally and how the school should be supporting my son – helped relieve my anxieties.
Factsheet 8: Mediation
You can download this publication as a PDF: Factsheet 8: Mediation (117 kB).
This factsheet tells parents, carers and young people about mediation and the legal duties of education authorities to provide independent mediation services.
For information and contact details on mediation service providers by local authority area download our Mediation Services PDF (58KB).
What is mediation?
Mediation is a voluntary process during which a neutral third person (a mediator) helps those involved in a disagreement or dispute to work towards an agreement that is acceptable to everyone involved.